We love treating humans to beautiful products, but we also love animals. We don’t test any of our products on our furry friends, and no animals are harmed in any the production of any of our products or ingredients. We're proudly 100% cruelty-free!

There are a lot of products in our range that are vegan-friendly. You can browse them here

essano is crafted on the belief that everyone should be able to have gorgeous products and amazing results without harm to themselves, our planet and our furry friends.

We are proudly 100% cruelty-free, from our ingredients supplier all the way to our final production in our NZ-based factory.

Caring for our planet and its people is at the heart of our sustainable business model. Our parent company Mix Limited has signed the New Zealand Plastic Packaging Declaration, which means by 2025, all our packaging will be 100% reusable, recyclable, or compostable.

We love hearing all feedback, so please get in contact with us here

The order of products we recommend to apply is:

1. Cleanser
2. Toner
3. Eye Crème
4. Serum in the morning or Facial Oil at night
5. Day Cream or Night Crème at night
6. SPF Moisturiser in place of day moisturiser in morning

Facial oil can be massaged directly onto the skin or mixed a few drops into your night creme.

Yes, we love chatting about all things skincare! If you have any questions at all, please contact us here or get in touch via social media.

We do not use palm oil directly in any of our products, however, some ingredients we use are derived from palm.We understand your concern about palm oil, and make sure to source our ingredients from suppliers who hold the RSPO Sustainable Palm Oil Certification. This ensures that it is sourced from growers who are committed to sustainable practices.

We are committed to making positive changes for our planet and will continue to explore natural, healthy and safe alternatives to make the products that you love even better.

Yess - our range is suitable for use while you are pregnant. In fact, our Rosehip Oil is perfect for your stretching baby bump! The levels of beta- carotene (natural Vitamin A present in the oil ) in our certified organic Rosehip Oil are safe to use through pregnancy. All the best for life with your new bubba!

Absolutely – it’s safe to use on the whole family.

We always recommend patch-testing our products 24 hours before you use it for the first time. If you have a reaction, discontinue use of the product and please contact us with all and any information.

We recommend patch-testing at least 24 hours before using any product for the first time. To patch-test, dab a small amount on clean skin behind your ear or on the crook of your elbow.

All essano products are gentle and made with sensitive skin in mind. There are no harsh chemicals or fragrances. However, as our proudcts are made with natural ingredients sometimes, they may have small variations, and there is a small chance that some people may have a reaction to them, just as they might with any other brand.

If you have a reaction from patch-testing, please discontinue use.

Rinse your eye out immediately with cool water. If you still experience any discomfort after flushing the eye for 5-10 minutes, we suggest you seek medical advice.

Products made with the addition of water (like creams and lotions) require a preservative to protect against moulds and bacteria. This ensures the shelf life of these products, so they are stable and completely safe to use once they reach you. We only use certified organic preservatives that have been approved by Ecocert.

Our skincare range is gluten-free and safe to use if you are sensitive to products derived from wheat. However, some products in our haircare range contain hydrolysed wheat protein. Please refer to the product page for a full list of ingredients. With all products, we always recommend you patch-test first.

These are three substances you'll never find in essano products. Parabens are preservatives that have been proven to mess with estrogen levels. Ethoxylates are industrial ethylene oxide added to alcohol in products. Phthalates are found hidden in fragrances and have been linked to types of cancers.

Scary, right? At essano, we only use the most gentle of ingredients, and will never add anything to our products that may harm you.

Yes, absolutely! When the bottle reaches the recycling stations, the rPET bottles are separated by colour, then recycled accordingly, just like glass.

One of the greatest Rosehip Oil benefits is that it contains antioxidants. These are needed by the body to fight free-radical damage caused by toxins that enter the body through environmental factors such as pollution.

Free-radicals are a main cause of premature ageing skin, fine lines and wrinkles. Many natural oils lose their antioxidant qualities during processing, but this doesn’t happen with Rosehip Oil. Studies have shown that even after processing, the antioxidant properties are much higher than many other natural oils. We've added the added Acai Berry oil in our Rosehip Oil to enhance the antioxidant properties, which makes our oil even better than other rosehip oils you may see in the market.

Yes, we're proud to say that our Rosehip Oil is cold-pressed.

The colour of Rosehip Oil is naturally a bright yellow/orange, and can vary depending on many factors, such as the time of the year when the oil was extracted. In fact, the brighter the colour of the oil, the more potent it is as it shows a higher concentration of nutrients.

We don't add any colour to our Rosehip Oil to ensure that it is a 100% natural product. Please use this oil with care as it may stain fabrics. You can also mix a few drops into your usual facial moisturiser.

We recommend you use our Rosehip Oil at night, after cleansing and toning. Massage 2-3 drops into your skin, focussing on areas that have pigmentation, sun spots or dryness. If you feel that this may be too rich for your skin, you can also mix a few drops into your night creme

Yes, definitely. Rosehip Oil is a dry oil, which means it is super-lightweight and is absorbed easily without leaving an oily residue or clogging pores. Using our Rosehip Oil can also help to balance your skin’s own oil production. If you feel that this may be too rich for your skin, you can also mix a few drops into your night creme.

Yes. Our Rosehip Oil is perfectly safe to use on the whole family. It's a favourite with many families who use it to apply to scar tissue from scrapes and falls. We hope your kids enjoy the benefits!

Our Collagen Boost Overnight Mask is a richer formula that is packed full of active ingredients, so we only recommend using it 3 or so times a week. If your skin is on the drier side and you have no issue using the overnight mask more often, definitely go ahead!

Thanks for pointing that out. We missed this in our initial print run but have picked it up now. Don’t worry, our products won’t cause any scaring!

Yes, our entire Collagen Boost range is vegan-friendly. Our products contain collagen-boosting ingredients that are naturally derived from plants to stimulate your skin’s own natural collagen production.

Our Collagen Boost range doesn't contain any collagen. We use naturally derived plant-based ingredients that help to stimulate your skin's production of collagen. This means that our Collagen Boost range is also vegan-friendly. As with all of our products, please patch-test before use.

You can currently purchase our Collagen Boost Serum and Night Crème in all good supermarkets across Australia. Coles and Big W stock the full range. You can also ask your local store manager to order these Collagen Boost products in.

Our Collagen Boost natural skincare range was designed for dry skin in mind. However, you may find that some of these products still work great for your skin to lock in hydration!

If you have oily skin, we recommend you start with the Eye Crème and Serum as these are our lighter products. For dry or dehydrated skin, definitely give our Day and Night Crème a go.

Anyone can use our Collagen Boost range, however, we have designed these skincare products to stimulate collagen production – as that starts declining in skin from around the age of 26.

Our Rosehip Visible Lift Eye Crème is great for those first starting to use Eye Crème or haven't noticed any noticeable signs of ageing yet. For more mature skin types, we recommend our Collagen Boost Eye Crème as this is more targeted to treat those issues with collagen-stimulating ingredients.

During our research, we found that most people already have a cleanser they use and are happy with, so we made the decision not to include one in our range. If you're after a cleaser that complements your Collagen Boost products, we recommend:

For dry skin, our Creme Cleanser:
https://www.essano.com.sg/products/moisturising-creme-cleanser?_pos=1&_sid=c520673ea&_ss=r
For oily skin, our Gentle Foaming Cleanser:
https://www.essano.com.sg/products/gentle-foaming-facial-cleanser?_pos=1&_sid=501fefece&_ss=r

Good spot! Yes, they are exactly the same. Our Collagen Boost Serum and Night Crème were originally called Collagen Repair, but we found that these products were so popular, we expanded the range further into a full regime called Collagen Boost.

The serum and night crème are still the same formulations that you know and love.

Anytime we update our artwork, we review the ingredient list to ensure we are always up to date with the regulations on how these are described and listed. These do change regularly.

Although the ingredients look differe, we can assure that both Collagen Boost Serums are the same product. We are super proud of our this serum, as it's the number one selling serum in NZ supermarkets.

Absolutely. Although the bulk of our essano Man range is designed for a male-specific skin needs, it's perfectly safe to be used by females too.

A lot of hair and skin allergies and reactions are increasingly commonplace as chemicals and additives interact, causing irritation, dryness or rashes. Sometimes, that may be potentially harmful. Many of the common complaints people have relate to the skincare products they use. Even low levels of certain ingredients can have an effect, but they're often not discovered as being the source of the problem.

It's the ingredients we use in essano Man products that make the difference. Right from the outset, we left out any potentially harmful and irritating chemicals, choosing to start with a natural base.

The general pH for our body washes are around 5.0. The pH of skin sits around 5.0-5.5. We have set our pH within this range so it is gentler to the skin.

The pumps on these can sometimes be tricky to unlock. Try tightening the pump then push down the nozzle while rotating it to the left. This should unlock the pump lock.

If this doesn't work for you, please contact us with a picture of your pump and the team will help you out.

Yes - we’re proud to say that our haircare products are free from sulphates. This is an ingredient that can be irritating on scalps and helps other shampoos to lather and foam.

As our shampoos are sulphate-free, this means they may not foam up as much, but it still does the job in gently cleansing your hair. It’s a misconception that you need foam to clean!The pumps on these can sometimes be tricky to unlock. Try tightening the pump then push down the nozzle while rotating it to the left. This should unlock the pump lock.

If this doesn't work for you, please contact us with a picture of your pump and the team will help you out.

Silicones may have a bad rap in haircare, but the truth is, they are not bad for your hair at all - in fact they are good! So good, we have kept them in our formulas to support your hair health as they coat the hair shaft and lock in moisture, helping to bind the active ingredients to your hair so they keep working longer.

Our haircare products contain a small amount of water-based silicone, so they won't weigh the hair down or decrease your natural volume if you have fine hair.Silicone is also an essential ingredient to use before heat-styling. It protects the cuticle layer of your hair from the damage that extreme heat can cause during the styling process.

The plastic is collected from kerbside and commercial recycling across Australasia, and the bottles are made right here in New Zealand by our supplier, Alto who are part of Pact Group.

The bottles are made right here in New Zealand. Do you now, that we also use up to 75% less energy when re-using plastic than creating virgin plastic?

We’re proud to say that our haircare products are free from sulphates. This is an ingredient that can be irritating on scalps and helps other shampoos to lather and foam.

Our shampoos are low-foam, but it does the job in gently cleansing your hair. It’s a misconception that you need foam to clean!

Yes, all of our concentrated serums are vegan-friendly.

Yes, all of our concentrated serums are suitable for use on sensitive skin. We highly recommend you patch-test first. Simply dab a drop or two on the inside of your elbow or behind your ear and wait at least 24 hours before using in your normal skincare routine.

Our Vitamin C, Hyaluronic Acid and Peptides concentrates are suitable for use while pregnant or breastfeeding.

However, our Wrinkle Rescue is formulated with natural Bakuchiol which does not have the same properties as retinol. Since this is a really new, plant-based product, we don't want to recommend for pregnant or breastfeeding women just to be extra safe until we have 100% confirmation it is safe!

We recommend you apply these concentrated serums on your skin right after cleansing and toning. The Vitamin C, Hyaluronic Acid and Peptides can be used both morning and night, but we suggest that you use the Wrinkle Rescue at night.

This product has been crafted for mature, dry skin, and we recommend you use it at night as you may find it too oily for your skin during the day, especially if you wear makeup. Unlike normal retinol, our Wrinkle Rescue won't make your skin sun-sensitive, so you can still use it during the morning, if you wish.

You can create a customer account here. Having a customer account allows you to check out faster with much convenience. You are able to log in and update your customer profile anytime. Alternatively, you can choose not to create a customer account and just checkout as guest.

You can subscribe to our mailing list here. Upon successful subscription, you will receive an email that contains a one-time discount code. If you have used this code before, you will not be able to apply it again.

We only deliver to Singapore. Delivery typically takes not more than 7 working days. This is however subjected to unforeseen circumstances that may occur at the delivery companies/couriers like loss or damage of parcel and delivery congestion.

Customers are also advised to provide accurate contact details and addresses when placing order. Delivery may be delayed if inaccuracies are found and we will not be liable for such delays.

If you need help with your order, feel free to contact us.

Free local delivery is entitled with a minimum spend of $30 nett. Otherwise, delivery fee is charged at $7. Expedited delivery and/or fixed delivery timeslot are chargeable at a fee.

Yes we allow exchange.

We do not allow cancellation or refund if the reason is a change of mind from customer or a failed delivery after multiple attempts proven by delivery company. For other reasons, we will review on a case-by-case basis.